Terms & Conditions

Policies and Frequently Asked Questions

What if I can't find the product I'm looking for?

If you are unable to find the product you are looking for, please feel free to call our customer service department at 1-888-279-4970. You can speak directly to our customer service department without any voicemail prompts, so you always get a real, live, friendly person answering the phone. While our site does contain unique in-stock items, many stock items and special order products have not been added to our site at this time. If we do not offer the item, we will help you find it.  

What are my payment options?

We accept Visa, MasterCard and American Express.

Can I cancel or change an order once it's been placed?

Once an order has been placed we cannot guarantee our ability to make changes or cancellations to an order. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred, will be the responsibility of the customer.

Hours of Operation

Monday – Friday 9:00am - 5:00pm (Pacific Time)

Business Address

California Retailers Supply
7529 Convoy Court
San Diego, CA 92111

Phone

Toll Free          1-888-279-4970
Local               858-279-4970
Fax                  858-278-6220

Email:             Sales@californiars.com

Website:         www.californiars.com www.pricinggunsandlabels.com 

Returns and Cancellations

Cancellation Policy and Order Modifications

Once an order has been placed we cannot guarantee our ability to make changes or cancellations to an order. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred, will be the responsibility of the customer.

Return Policy

At California Retailers Supply, we offer our customers a 100% satisfaction guarantee. Should you find an issue with your order; we will work with you to find a resolution. Please contact us for a replacement within fifteen (15) days if the item you receive is broken or damaged in anyway, or if we have made an error in fulfilling your order.